Returns
RETURNS
We accept returns within 14 days of delivery.
To be eligible:
- Item must be unused
- In original condition
- No damage or wear
NON-RETURNABLE ITEMS
We do not accept returns on:
- Final sale items
- Worn or used products
HOW TO START A RETURN
To start a return, email:
carrytheculture00@gmail.com
Include:
- Your order number
- Reason for return
We’ll guide you through the next steps.
REFUNDS
Once your return is received and inspected:
- Approved refunds will be issued to your original payment method
- Please allow 5–10 business days for processing
SHIPPING COSTS
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable
DAMAGED OR WRONG ITEMS
If your order arrives damaged or incorrect:
- Contact us within 5 days of delivery
- Include photos of the item
We’ll make it right.
PREORDER POLICY
Preorder items are final sale unless defective.
QUESTIONS
For any return questions:
carrytheculture00@gmail.com